Q: How do you guarantee product quality?

A: Our factory has a mature production line and adopts the ERP quality system. We can guarantee the stability and quality compliance of raw materials. In addition, we have a standard operating procedure (SOP) shipping system to ensure safe and timely transportation.

Q: Can I request some samples?

A: Yes, we welcome you to order samples to test and inspect our product quality. Please inform us of your specific requirements for the products you need. We can provide samples free of charge, but the express delivery cost will be borne by you.

Q: How can I confirm the product quality before placing an order?

A: You can buy a small quantity first for testing. Some of our products also have third-party testing reports.

Q: What packaging options do you offer?

A: We offer various packaging options to meet different customer needs. For example, for freeze-dried powder, we offer 3ml, 5ml, and 10ml vials.

Q: What payment methods do you accept?

A: We prioritize wire transfer (TT), Alipay, BTC, and USDT.

Q: Can I get a discount?

A: Yes. The discount depends on your order quantity.

Q: What about your delivery situation? How long is the delivery time?

A: We provide fast and reliable shipping services through professional freight forwarding companies. Generally, we ship within 3 days of receiving payment, and customers can sign for the goods in about 10 days.